Guest safety is the top priority for our Windsor Palms property management team. Read on to learn how we ensure guests are secure on a daily basis.
While guest safety is important for legal reasons, it also plays a huge part in a vacation rental’s reputation, retention rates, and guest trust. Roseus Vacations has more than 15 years of experience managing brands like Disney, Loews, and Hilton. It is our goal to ensure that the properties we manage are always treated with the utmost care and detail. When you have our Windsor Palms property management team on your side, you can rest assured that guest safety is our main focus.
Here is how Roseus Vacations works to protect your guests during a booking.
In-Home and Emergency Safety
Safety is never an afterthought for our Windsor Palms property management company. We work hard to make sure your guests have an open line of communication with our 24/7 support helpline, and are fully briefed on the safety expectations during their stay.
We ensure each of our managed properties features a host of guest safety preparations. These include:
- Clear instructions for operating appliances like an oven, stove, dryer, hot tub, and more.
- Safety equipment like smoke and carbon monoxide detectors in the main areas of each home.
- Smart technology like security cameras and alarm systems to protect your home’s assets and guests.
- A prominently-featured list of emergency contacts like our 24/7 emergency helpline, maintenance provider, local hospitals, and more.
- If applicable, exterior lighting to prevent theft and provide a safe entry and exit from the home.
Regular Maintenance and Inspections
One of the best ways to protect your property against safety hazards is by conducting frequent maintenance and inspections. A Windsor Palms property management team like Roseus Vacations will schedule these essential services between each guest visit to ensure there are no new concerns.
This includes the inspection of critical components, including:
- Electrical systems
- Appliances
- Plumbing
- Pools or spas
- And more
Weekly Cleanings
Similar to maintenance, a vacation rental should be disinfected between each visit to ensure guest health and wellness, and keep your home well kept. Our Windsor Palms property management brings in spotless housekeeping services to each of our managed properties on a weekly basis. This service prioritizes guest safety while also adding a boost to your home’s overall appeal.
Guest Communication
With the help of a Windsor Palms property management company, the line of communication is always open for guests. If needed, we will brief guests on home safety via the original listing, an email, or through interior signage—particularly for the use of electric or heat-related appliances.
For guests who are bringing children, we always make sure to provide helpful tips to ensure safety throughout the duration of their stay. This could include a notice about a busy street or a mention of a potential water-related hazard. All in all, the goal of our Windsor Palms property management team is to make guests well aware of their role in home safety and confident in the solutions that are available to them.
Bring on Roseus Vacations for the Safest Guest Experience
Are you ready to invest in a property management team that truly cares about your property and its guests? Let us take your vacation rental properties to the next level in the safest way.
Our management team is ready to streamline the rental process with full-service cleaning, maintenance, emergency safety, and strong methods of communication. Contact Roseus Vacations today to learn more about everything we can do to protect your thriving vacation rental property.